Frequently Asked Questions
-
Our practice is based out of Virginia Beach, VA. All therapy sessions are held virtually. We provide online therapy throughout Virginia, allowing you to meet from anywhere in the state.
Margaux works with clients across Virginia, Florida and South Carolina. Cindy works with clients across Virginia, Missouri, and Mississippi.
Our retreats are offered in person at various locations. Reach out to learn more about upcoming retreat details.
-
New and returning clients can book their sessions via an online portal. Click the “Book a Therapy Session” button in the upper right hand corner of the website to get started.
-
Sessions are 55 minutes for both individuals and couples.
-
I ask that you give me at least 24 hours notice for cancellations and reschedules of any session. You will be responsible for the entire fee if the cancellation/reschedule is made with less than 24 hours notice.
-
We only accept select insurances at this time. If we are unable to bill your insurance directly, you may be able to get sessions reimbursed with your out-of-network benefits. We will provide you with a superbill to submit to your insurance for reimbursement. Please note, full payment is due at the time of session. Please visit the "investment" page for more information.
-
A superbill is a receipt made for insurance companies that details the services a therapist or health care provider performed needed for insurance payers to reimburse you for the services after you’ve paid.
-
First off, congratulations on making this exciting move! We will spend our first session getting to know each other and I will ask you questions about your history and goals for therapy.